Say Yes to Disabled Drivers
Solve all the challenges for disabled drivers, be up and running in 10 minutes.
Why FuelService?
fuelService provides disabled drivers with all they need to refuel their cars.
Solve the Problem
Disabled drivers struggle to get gas, for many reasons
fuelService solves all these problems without you having to install anything.
Help drivers when you can, and when you can't there is no inconvenience to them.
Brand Image
fuelService brings disabled drivers to you. With around 2% of the population in a wheelchair there is a demand for companies who cater for them.
Loyalty by disabled drivers who get a good service is very high. Show your community side to improve your brand image.
Compliance
Most countries have laws that require companies to make reasonable adjustments for disabled people. Such as the Equality Act (2010) in the UK or the Americans with Disabilities Act (ADA) in the US.
fuelService lets you provide a service to meet your requirements.
How It Works At The Gas Station
All you need to do is answer the phone
1. Request for help
A disabled driver uses the fuelService app to request help from you
Drivers without a smartphone can use the automated voice system or send a text message
2. Your phone rings
Your phone rings and it's a quick automated message from fuelService.
You are asked to press 1 if you can help and 2 if you can't.
The response is sent to the disabled driver.
3. Drive to the station
If you told them you could help they then drive to the station and use their app to tell you when they have arrived
4. Your phone rings
Your phone rings and it's a quick automated message from fuelService.
You are told the driver has arrived and which pump number they are parked at.
Lastly you are asked to tell the driver how long you will be, by entering the number of minutes on the keypad
The response is sent to the disabled driver so they know.
5. Get Reviewed
After you service the driver they can provide feedback which you can later review on your private web portal.
Drivers who don't ask first
Sometimes a driver will not ask before coming.
In this situation a single phone call is made where all the information and questions are asked.
Again you just answer the questions by pressing buttons on the telephone keypad.
Full Reporting
Use the online portal to get full management reports of the service.
Find out usage, busiest times, and more.
Receive feedback on the service from the customers.
Deployment
Get Started Today
You can deploy fuelService at your gas station in about 10 minutes, there are just a few pieces of information we need and you can be up and running.
All a successful deployment needs is to train your staff on what it is and how it works. We provide all the information for you to do that so it takes minutes for them to be up to speed.
fuelService can be delivered to any number of gas stations, both gas station chains and independent retailers.
It's quick and easy to set up and use. Sign Up and we can get you up and running today!
SIGN UPStep 1. Provide Information
Send us basic information (address, phone number, fuel types etc) about the gas station and we add it to the system
Step 2. Train Staff
Use the leaflet to explain the service to your staff so they know what happens when the phone rings and what to do. Only takes a few minutes to read and understand.
Step 3. Let us know you are ready
Once all your staff know, let us know and we will turn the service on and do a quick test. Only takes about 5 minutes. Disabled drivers will now be able to contact you using fuelService.
Deployment Documents
Guides and Leaflets
Please use the following documents and leaflets to roll out the service. The deployment guide should answer any of your questions and help you to have a quick and successful deployment.
We are happy to customise these for you with logos and wording changes as you require. We can also deliver ready printed versions to you.
